I know its nothing new but I love this strand on many US local news services - On Your Side. The link has a good example. When the US veteran can find no answer to his problem, he turns to Channel 12. It sends a clear message about the news programme and the relationship with its audience. And, it positions the show as an important part of local life, an arbiter of sorts. Why isn’t On Your Side a part of UK local news? Is it done elsewhere round the world?